Combined Shape Bike IQ

Privacy Policy

Effective date: January 29, 2026

Bike IQ is developed by Hatch Factory LLC ("we", "us", or "our"). We respect your privacy and are committed to protecting your personal data. This privacy policy explains what information we collect, how we use it, and your rights regarding that information.

Information We Collect

Account Information

Bike IQ creates an anonymous account using Firebase Authentication. No email, name, or personal identifiers are required to use the app. Your anonymous account ID is used only to sync your settings and preferences.

Location Data

We collect precise GPS location data only during active rides when you explicitly start a ride recording. This data is used to:

  • Track your route, speed, distance, and elevation
  • Calculate grade and ride dynamics
  • Retrieve weather conditions at your location for wind impact calculations

Location data is not collected when the app is closed or when you're not recording a ride. Your ride data is stored locally on your device and backed up through iCloud.

Health and Fitness Data

With your explicit permission, Bike IQ may access Apple HealthKit to:

  • Read heart rate data from a paired Apple Watch during rides
  • Read cycling workout data when importing rides from HealthKit
  • Write cycling workout data when saving completed rides to HealthKit

HealthKit access is optional and requires your consent for each data type. We do not store your health data on our servers. Health data accessed through HealthKit is never shared with third parties or used for advertising.

Motion Data

Bike IQ uses your device's motion sensors (accelerometer, gyroscope) through Apple's CoreMotion framework only during active rides. This data is used for sensor fusion, detecting bike motion and orientation, and enhancing power estimation. Motion data is not collected when you're not recording a ride.

Photos

If you choose to add a photo of your bike, we request access to your photo library. Photos are stored locally on your device and are not uploaded to our servers.

Analytics and Diagnostics

We collect anonymous data to improve app stability and features:

  • Usage Analytics: Anonymous usage patterns via Firebase
  • Crash Reports: Diagnostic data via Firebase Crashlytics
  • Service Improvement: Bike IQ may occasionally collect anonymized, non-identifying data to improve the app

All data collected for these purposes is anonymous and cannot be linked to your identity or location. This data is stored securely on Firebase and is never sold or shared with third parties.

Third-Party Services

Bike IQ integrates with the following third-party services, each with their own privacy policies:

Apple Weather

We use Apple's WeatherKit to retrieve current weather conditions at your location during rides. Your location is sent to Apple to fetch weather data. See Apple's Privacy Policy.

Mapbox

We use Mapbox for maps and navigation. Your location and route data may be sent to Mapbox to render maps and provide directions. See Mapbox Privacy Policy.

Firebase (Google)

We use Firebase for crash reporting and analytics. See Firebase Privacy Policy.

Strava (Optional)

If you connect your Strava account, we share ride data (route, distance, time, elevation, and performance metrics) with Strava when you publish rides. We may also retrieve routes from your Strava account. See Strava Privacy Policy.

How We Use Your Information

  • To provide ride tracking, analysis, and performance insights
  • To display maps and weather information during rides
  • To sync your rides with connected services like Strava
  • To improve app stability and fix bugs
  • To improve our ride analysis algorithms
  • To respond to support requests

Data Storage and Security

Your ride data is stored locally on your device and synced through Apple's iCloud. We do not store your complete ride history on our servers. Account authentication is handled securely through Firebase Authentication.

We use industry-standard security measures to protect data transmitted to our services.

Data Sharing

We do not sell your personal information.

We may share information in the following circumstances:

  • With third-party services listed above, as necessary to provide app functionality
  • With Strava or other platforms, only when you explicitly choose to publish a ride
  • If required by law, court order, or governmental authority

Advertising

Bike IQ does not display advertisements and does not share your data with advertisers.

Your Rights and Choices

Data Access and Deletion

You can request a copy of your data or request deletion of your account and associated data by contacting us at contact@bikeiq.app. We will respond within 30 days.

Permissions

You can revoke location, HealthKit, or other permissions at any time in your iPhone's Settings app. Note that revoking location permission will prevent ride recording.

Connected Services

You can disconnect Strava or other connected services at any time within the app settings.

Children's Privacy

Bike IQ is intended for users aged 13 and older. We do not knowingly collect personal information from children under 13. If you are under 13, please do not use this app. If you believe we have inadvertently collected information from a child under 13, please contact us and we will promptly delete it.

International Users

If you are located outside the United States, please be aware that your information may be transferred to and processed in the United States, where our servers are located.

Changes to This Policy

We may update this privacy policy from time to time. We will notify you of significant changes through the app or by updating the effective date at the top of this page. Your continued use of Bike IQ after changes constitutes acceptance of the updated policy.

Contact Us

If you have questions about this privacy policy or our data practices, please contact us:

Email: contact@bikeiq.app
Company: Hatch Factory LLC